Order status

If you are a Registered Customer, you can view past and pending orders by logging into your account.  

When can I expect my order? 

The warehouse cut-off time for same day shipment is 2 p.m. EST. Orders received before 2 p.m. will be shipped that day. Orders received after 2 p.m. will be shipped the following day.  With Standard shipping, orders can be expected between 5 to 7 business days after the package has left the warehouse. 

Canceling my order 

Once an order is placed, order details cannot be altered. If you would like to make changes to your order, please cancel the order before it is shipped and place a new one. Please note that orders process quickly and can enter the shipping process within minutes. If your order has already entered the shipping process, it cannot be canceled. Orders for cut fabric cannot be canceled.  To cancel your order prior to shipment, please contact Customer Service at (888) 308-9817 or email .

Sales tax

Marimekko is required by law to charge appropriate sales tax for orders where applicable.