1. General

2. Your contracting party

3. Product orders and contract formation

4. Prices, costs and taxes

5. Methods of payment

6. Shipping and handling

6.1 Delivery

6.2 Delivery within the European Union (except Bulgaria and Cyprus), the United Kingdom, Norway and Switzerland

6.2 Time of delivery

8. Limitations of liability

7. Right of withdrawal

8. Product warranties and defects

9. Limitations of liability and exclusions

10. Force majeure

11. Changes to the general terms

12. Invalidity

13. Applicable law and dispute resolution