Returns

The Marimekko online store has a 30-day return policy. Unused and undamaged products bearing all original product identifiers and tags can be returned. We are unable to offer returns on cut-to-measure fabrics, products named or otherwise personalized for the customer, or undergarments and swimwear, if the protective sticker has been removed.


With the return method offered by Marimekko, the return is free of charge for you one time. The shipping fee will be refunded if all items included in the order are returned. Marimekko does not refund the gift packaging fee when returning the product.

Step 1. Fill in the online return form in My account. An order placed without logging in will be found from here.
Step 2. Include the Delivery Note (received in the original package) in the return package and mark which products you are returning.
Step 3. Pack the item(s) carefully. If possible, use the original packaging; fold any clothes neatly. Make sure to sufficiently protect all products. Please use a moderate amount of tape to secure the packages.
Step 4. Return the item using the delivery method you originally chose. See below for more detailed instructions.

Returning a UPS delivery

Use the UPS return label included in your package and attach it on top of the package. Make sure it covers all original address information.

You can easily drop off your return at a UPS Access Point. Find the nearest Access Point at ups.com via the 'Find Closest UPS Location' button in the top left corner. Or schedule a pickup online at this link. Fill in the form and select a pickup time. Use the UPS tracking number from your return label - it starts with '1Z'. Using this code makes the return free of charge.

Returning a Budbee delivery

No return label will be used for returns. Activate your return using the link you received from Budbee by SMS or the Budbee app. The return method is selected according to the delivery method. Go to your order info and click the “Book return” button. Select the locker where you want to leave your parcel for return pick-up. After confirmation, you have 1h to go to the locker, open it using the PIN you received and leave the parcel there. If you can't make the return within one hour, you can book the return again. When returning a parcel delivered to your home, select the pick-up time. Read more about Budbee’s return: How It Works – Budbee.