DATE LAST MODIFIED: April 2018
WE TAKE PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA.
We value our users and respect your privacy. We collect information about you through the Website in an effort to improve your online experience and to communicate with you about our products, services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with businesses we work with to help the Website function and deliver our products to you.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. This policy also describes the choices you can make about how we collect and use certain of that information. Amendments to this policy will be posted at this URL and will be effective when posted. You can tell if the policy has changed by checking the last modified date that appears on this policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.
1. Types of Information Collected
We will ask you for certain kinds of personal information to provide the various services on the Website. This information includes:
Your Account - You have the opportunity to create a personal account with us to purchase our products. Your account allows you to use certain features on the Website and fully access the Online Services (as defined in the Terms and Conditions). Using a login name and password of your choice, you may access your account online at any time to add, delete, or change your information. In creating this account, you authorize us to store your name and email address and other personal information that you are asked to provide when you create your account, and to continue to store such information for archival purposes even if you change or delete your account. If you ever use a public computer to login to your account on the Website, you are strongly encouraged to log out at the conclusion of your session. By doing so, although your information will still be stored in connection with the Website, it will not be accessible to anyone else from that computer. As set forth in the Terms and Conditions, we will not be responsible for your failure to take the appropriate steps to keep your personal account information private.
Email lists of our licensees, partners or affiliates - You will also be given the option to be added to the email lists of our licensees, partners or affiliates. Once you opt-in to receive emails from our licensees, you will have to follow their opt-out procedures in order to be removed from their lists.
Purchases - When you place an order, you will be asked to provide your credit card information. This information will be stored in your account for easy reference for your future orders.
Calls to Customer Service/Participation in Promotions/Sweepstakes or Surveys - If you call our Customer Service center or participate in one of our promotions, contests or user surveys, you may be asked for additional information, such as your age, interests or product preferences.
2. Use of Your Personal Information
We use the information collected from you for various purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to keep you informed about the status of your orders
- to identify your preferences, so we can notify you of information or products, services, and promotions that might be of interest to you
- to notify you of product recalls or provide other information concerning products you have purchased
- to improve merchandise selections, customer service, and overall shopping experience
- to communicate with you by email, postal mail, telephone, text message, or other means
3. Sharing Information With Third Parties
3.2 We may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of other users or visitors of this Website or the public.
3.4 We may also make non-personal information available, in aggregate form, to marketing partners, advertisers, and others in order to assist us in providing our services and identifying potential customers. This information will not include anything that is personal about you or allow any such third parties to identify you or access your personal information.
3.5 We may disclose your personal and non-personal information to any successor company, such as a company that acquires us. In the event we are acquired or merge with another company, our customers’ personal and non-personal information will likely be among the assets transferred.
5. Pixel Tags
We may also use "pixel tags" (sometimes called "web beacons" or "clear gifs"), which are tiny graphic images, on the Website. Pixel tags may help us analyze the user’ online behavior and measure the effectiveness of the Website. We may work with service providers that help us track, collect, and analyze this information. Pixel tags on the web site may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the websites you visit immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our communications.
We may combine the information collected through cookies and pixel tags with other information we have collected from you. This information may be used to improve the Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.
6. Your Security
6.1 We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. In addition, it is our policy to never send your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting information, so please do not email us any confidential or financial information.
6.2 In order to process your credit cards, we use a service that uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of the Website, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of the Website. Once you have entered, the page address (URL) will change from “http” to “https” to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.
6.3 Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use all reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for the same. We will, however, investigate and, if appropriate, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.
7. Links to Other Websites
7.1 While visiting the Website, you may link to websites operated by third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any third-party website you may access through the Website. Such linked websites are independent from us, and we have no control over, or responsibility for, their products, services, information, or other activities.
8. "Spoofing" And "Phishing"
A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that we will never send you any email requesting you to disclose or verify your credit card, bank information, password, or any other personal information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at email@example.com, as we will investigate instances of possible Internet fraud.
9. Children and Privacy
10. Your California Privacy Rights
If you are a California resident, click this link for more information.
11. Confidential Information
We do not want you to send any emails to us containing confidential or proprietary information Any emails you send us, and all information, materials, suggestions, ideas or comments contained therein will be considered non-confidential, and by submitting the same, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the email or anything contained therein for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name or personal information unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
If you have any questions about your privacy or security at the Website, please send an email to: firstname.lastname@example.org and include your name and email address in the message.