Privacy policy

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DATE LAST MODIFIED: April 2018 

PRIVACY POLICY

WE TAKE PRECAUTIONS WITH CUSTOMER INFORMATION AND PERSONAL DATA.

By accessing this Website, you acknowledge the Website Privacy Policy and agree to be bound by the terms thereof. If there is anything you do not understand please email any inquiry to ; If at any time you do not agree to this Privacy Policy, please do not use this Website.

This Website is operated by Marimekko North America LLC ("us/we"), the owner of the exclusive rights to use the MARIMEKKO trademarks, logos and trade dress (“Marks”) in North America. “Website” means the website located at marimekko.com/us_en, and any subsequent URL which may replace it, and all associated micro sites. "You/your" means you as a user of the Website. “User” means all users of this Website. We offer this Website, including all information and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated herein. Your continued use of this Website constitutes your agreement to THIS PRIVACY POLICY. 

We value our users and respect your privacy. We collect information about you through the Website in an effort to improve your online experience and to communicate with you about our products, services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with businesses we work with to help the Website function and deliver our products to you. 

This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. This policy also describes the choices you can make about how we collect and use certain of that information. Amendments to this policy will be posted at this URL and will be effective when posted.  You can tell if the policy has changed by checking the last modified date that appears on this policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

1. Types of Information Collected

We will ask you for certain kinds of personal information to provide the various services on the Website. This information includes:

Your Account - You have the opportunity to create a personal account with us to purchase our products. Your account allows you to use certain features on the Website and fully access the Online Services (as defined in the Terms and Conditions). Using a login name and password of your choice, you may access your account online at any time to add, delete, or change your information. In creating this account, you authorize us to store your name and email address and other personal information that you are asked to provide when you create your account, and to continue to store such information for archival purposes even if you change or delete your account.  If you ever use a public computer to login to your account on the Website, you are strongly encouraged to log out at the conclusion of your session. By doing so, although your information will still be stored in connection with the Website, it will not be accessible to anyone else from that computer. As set forth in the Terms and Conditions, we will not be responsible for your failure to take the appropriate steps to keep your personal account information private.  

Loyalty Program - When you create an account with us, you will be given the option to be added to our global loyalty program, which is governed by separate terms and conditions and is subject to a separate privacy policy. The loyalty program is operated by an affiliate of ours outside of North America. 

Email lists of our licensees, partners or affiliates - You will also be given the option to be added to the email lists of our licensees, partners or affiliates. Once you opt-in to receive emails from our licensees, you will have to follow their opt-out procedures in order to be removed from their lists.

Purchases - When you place an order, you will be asked to provide your credit card information. This information will be stored in your account for easy reference for your future orders.

Calls to Customer Service/Participation in Promotions/Sweepstakes or Surveys - If you call our Customer Service center or participate in one of our promotions, contests or user surveys, you may be asked for additional information, such as your age, interests or product preferences.

2. Use of Your Personal Information

We use the information collected from you for various purposes, including:

- to complete your purchase transactions

- to provide the services you request 

- to keep you informed about the status of your orders

- to identify your preferences, so we can notify you of information or products, services, and promotions that might be of interest to you 

- to notify you of product recalls or provide other information concerning products you have purchased

- to improve merchandise selections, customer service, and overall shopping experience

- to communicate with you by email, postal mail, telephone, text message, or other means 

3. Sharing Information With Third Parties

3.1 When you opt in to receive emails from our licensees, partners or affiliates, we will share your name and email address with those parties so that you may receive emails from those parties regarding their various goods and services that may be of interest to you. We will not sell your information to third parties, and we will not share, sell or trade your personal information with any parties other than our licensees, partners or affiliates (except for certain third parties hired by us to help the Website function and complete your orders). When we share your information with our licensees, partners or affiliates, we will not share any of your credit card information. We do not contribute to or participate in any cooperative databases, which give other companies access to such personal information. We will require any party that has access to any of your personal information to agree to abide by this Privacy Policy, but as these parties are independent from us, we will not be liable for their actions.

3.2 We may provide access to your personal information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of other users or visitors of this Website or the public.

3.3 We may also disclose information to outside companies that help bring you the services we offer. For example, we may work with an outside company to: (a) manage and maintain our Website; (b) manage our orders and shipping process; (c) manage a database of customer information; (d) assist in distributing e-mails; (e) assist with direct marketing and data collection; (f) provide data storage and analysis; (g) provide fraud prevention; (h) provide customer service by phone; (i) manage our sweepstakes and contests; and/or (j) provide other services designed to assist us in maximizing our business potential, maintaining the Website, and completing your orders. We require that these outside companies agree to abide by this Privacy Policy and keep confidential all information we share with them and to use the information only to perform their obligations in their agreements with us. However, as these outside companies are independent from us, we will not be liable for their actions.

3.4 We may also make non-personal information available, in aggregate form, to marketing partners, advertisers, and others in order to assist us in providing our services and identifying potential customers. This information will not include anything that is personal about you or allow any such third parties to identify you or access your personal information. 

3.5 We may disclose your personal and non-personal information to any successor company, such as a company that acquires us. In the event we are acquired or merge with another company, our customers’ personal and non-personal information will likely be among the assets transferred. 

4. Cookies

Several of the functions on the Website use cookies. A cookie is a small piece of information sent by a website that is saved on your hard drive by your computer's browser. Cookies help the Website to remember you when you return to the Website. Cookies also hold information we may need to personalize or enhance your experience and to gather Website statistical data, such as which pages are visited, the Internet provider's domain name and the addresses of the sites visited immediately before coming to and immediately after leaving the Website.  However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us anonymously trace your "clickstream" activity (i.e., the paths taken by visitors to the Website as they move from page to page) to enable us to better serve our customers by revealing which portions of the Website are the most popular. Cookies contain absolutely no personal information, and you may also disable cookies on your browser. Please review your browser's instructions for doing so. 

5. Pixel Tags

We may also use "pixel tags" (sometimes called "web beacons" or "clear gifs"), which are tiny graphic images, on the Website. Pixel tags may help us analyze the user’ online behavior and measure the effectiveness of the Website. We may work with service providers that help us track, collect, and analyze this information. Pixel tags on the web site may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the websites you visit immediately before coming to our site. We do not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.

We may also work with business partners that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our communications.

We may combine the information collected through cookies and pixel tags with other information we have collected from you. This information may be used to improve the Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of our advertising, and for other internal business purposes.

6. Your Security

6.1 We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.  In addition, it is our policy to never send your credit card number via e-mail. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting information, so please do not email us any confidential or financial information.

6.2 In order to process your credit cards, we use a service that uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately. All credit card transactions occur in a secure area of the Website, to protect you from any loss, misuse or alteration of information collected. When you have finished shopping and begin the checkout process, you will move into the secure area of the Website. Once you have entered, the page address (URL) will change from “http” to “https” to let you know you are in a secure area. Also, a key or a closed lock will appear in the lower right hand corner of your screen to notify you of this change. You will remain in this secure zone for the entire checkout process.  

6.3 Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use all reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for the same. We will, however, investigate and, if appropriate, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law. 

7. Links to Other Websites

7.1 While visiting the Website, you may link to websites operated by third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any third-party website you may access through the Website. Such linked websites are independent from us, and we have no control over, or responsibility for, their products, services, information, or other activities.

7.2 In addition, our Privacy Policy may differ from those of these other websites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing personal information. 

8. "Spoofing" And "Phishing"

A common Internet scam is known as "spoofing" or "phishing." This occurs when you receive an email from what appears to be a legitimate source requesting personal information from you. Please be aware that we will never send you any email requesting you to disclose or verify your credit card, bank information, password, or any other personal information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at , as we will investigate instances of possible Internet fraud. 

9. Children and Privacy

The Website is not meant for children, and we will not collect any personally identifiable information from children under the age of 18 without verified parental consent. By creating an account and providing us with your personal information, you are verifying that you are at least 18 years old. We cannot and will not independently verify that our users are at least 18 years old, but we will remove from our files any personally identifiable information of anyone we discover to be under 18 years old. We are concerned about the safety of children when they use the Internet, and understand that children may not understand all the provisions of our Privacy Policy or make informed decisions about the choices that are made available to adult users of the Website. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

10. Your California Privacy Rights

If you are a California resident, click this for more information.

11. Confidential Information

We do not want you to send any emails to us containing confidential or proprietary information Any emails you send us, and all information, materials, suggestions, ideas or comments contained therein will be considered non-confidential, and by submitting the same, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the email or anything contained therein for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name or personal information unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission. 

If you have any questions about your privacy or security at the Website, please send an email to: and include your name and email address in the message.