Returns are refunded back to the original form of payment and should appear in your bank account within 5-10 business days depending on your financial institution. Should you wish to make a return from an order placed with a gift card, the gift card will be reinstated as the primary refund method. Any remaining funds will be returned to the secondary form of payment.

An online credit note in the form of a digital gift card will be issued for Sale items.

Afterpay Returns:

To make a return for a refund with Afterpay, please review our usual returns policy. All of the same exceptions and policies apply.

If you are part way through your payment schedule when you return your order for a refund, Afterpay will process any paid amounts back to your card and cancel any outstanding payments. This process will commence once your returned item/s have been received back at our logistics facility, and not when you place a return request.

You will receive an email from Afterpay to confirm the refund has been processed and confirm changes to the rest of your payment schedule.

Shipping costs are non-refundable. All refunds exclude original shipping costs that you have paid to have the item(s) shipped to you. Unless the item is deemed faulty.